FAQs

  • How will I know when my order ships?
    • Customers will receive a shipping notification along with tracking via the email provided at checkout.
  • What mail carrier do you use?
    • USPS
  • How do I order a custom tumbler?
    • Custom orders can be requested by emailing us at craftysistersco2022@gmail.com
  • Can I put my tumbler in the dishwasher?
    • Tumblers are hand wash only. 
  • Do you take refunds?
    • Refund and exchanges are not accepted due to the handmade nature of each item.
  • What if my tumbler arrives damaged?
    • Customers have seven days from receiving the package to notify us with regards to any items damaged during transit.
  • Do you offer gift cards?
    • We do not currently offer gift card. 

  • Do you offer wholesale?
    • Yes, for wholesale pricing. Email us at craftysistersco2022@gmail.com