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FAQs
- How will I know when my order ships?
- Customers will receive a shipping notification along with tracking via the email provided at checkout.
- What mail carrier do you use?
- How do I order a custom tumbler?
- Custom orders can be requested by emailing us at craftysistersco2022@gmail.com
- Can I put my tumbler in the dishwasher?
- Tumblers are hand wash only.
- Do you take refunds?
- Refund and exchanges are not accepted due to the handmade nature of each item.
- What if my tumbler arrives damaged?
- Customers have seven days from receiving the package to notify us with regards to any items damaged during transit.
- Do you offer gift cards?
- We do not currently offer gift card.
- Do you offer wholesale?
- Yes, for wholesale pricing. Email us at craftysistersco2022@gmail.com
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